My spouse and I had been booked for honeymoon to NYC on Nov 9, 2015. Record locator: VDEURG. Over the day we had been to leave, Our flight #4378 was cancelled resulting from no crew. We ended up booked for afterwards flight #5738, costing us a 50 percent day of getaway. The SECOND flight was then cancelled because of routine maintenance difficulty. Numerous alternatives had been provided but almost nothing that would get us to NYC n the ninth. We had garanteed reservations at Hampton Inn, Periods Square at $317 an evening which were non-refundable as it was lower than 24 hrs. We ere provided a flight to Dallas that might get us away from Pensacola late but only if we drove an hour away to Fort Walton Seashore airport. We took it, got in late and left after four several hours sleep the next day. That Price us yet another $177.00 in hotel costs. My husband’s baggage never ever arrived in Dallas as we were promised it could- mine took above one hour to uncover since it wasn't to the carousel with the remainder of the flights luggage, We got into NYC per day immediately after our honeymoon was to start out, with plenty of strain and cost.
Ref: Ticket numbers 0012320492735/2736. We had to cancel our flight to Puerto Vallarta from Orlando on Sunday, February seventh because of illness. I comprehend we can easily use our tickets inside the calendar year from day of buy.
On account of a household hardship, we've been not able to make our vacation as previously planned and had to terminate our reservations. We spoke to a agent at American Airlines and spelled out the problem to her, and he or she instructed that we Call you.
.Stephanie,a supervisor was very impolite and the other agent instructed me ifI wished to go t oMonterey earlier I should really take a taxi.the agent did not gave me the seats that special assistant had provided me as a result of my incapacity Ifound soon after my 3rd try Darlene
I've created three attempts to Call buyer service via e-mails with regards to a recent Worldwide flight wherein I had problems with not just the popular seats that i did not obtain, but the horrible purchaser service by which my sister and I been given. She was discriminated towards for currently being to significant to get served meals since the tray couldn’t come down Hence the flight attendant reported he couldn’t feed her. Even though there have been open up seats, and we could have been greater accommodated, as an alternative we were place close to the Home windows and caught there with infants.
Also advise that every passenger set there keep on in size checker so all travellers are handled equitably.
I was stunned to discover that American Airlines won't make it possible for people with modest small children board the plane to start with. This can be a regular for almost all airlines. I had been traveling with my mother, spouse, and four month aged son. I read this post here asked the a few african american girls at the rear of the desk if I used to be capable to wide the plane early.
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I recognize that it could be a while before USAIR and American software package might be synched. But, there is absolutely no basis for your agents to generally be so disconnected.
I have tried out reserving flights from Charlotte ,NC to Tobago. I am unable to book these flight on yours or US Airs Sites,nevertheless I can reserve them on Expedia and Travelocity. I didn’t desire to e book these having a next party.
The crew customers have been by far the most non caring I have ever been on the flight with. It reminded me off my times from the resort small business once we experienced union and non union groups. I will never fly American again I I should go west I will push.
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following a delayed flight outside of Detroit simply because there wasn’t a working PA technique( which we ended up told was FAA required). We reloaded on exactly the same airplane and flew to Dallas more than 2 several hours later. ( the flight attendants needed to walk the ailes to talk). our flight was to depart at 600am. we at last still left at 1145am. On arriving in Dallas we had been rushed to our upcoming gate for Denver. Upon arriving in Denver late afternoon, we had no baggage. We had been instructed It might be on one of several up coming 3 flights from Dallas.
Two weeks in the past we gained the terrible news that our 12 year previous grandson had been strike by a truck and killed. We necessary to get from PA to CA as swiftly as you can. It was Thankagiving 7 days, the worst week with the 12 months to journey by Hotwire, we were in a position to get reservations the subsequent morning on American, not the airline on which we ordinarily vacation.